Privacy Policy
Effective Date: February 7, 2025
Welcome to R-Academia. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information when you access our website or use our services:
1.1 Personal Information
- Name, email address, phone number, and physical address.
- Payment details when you purchase courses or services.
1.2 Automatically Collected Information
- IP address, browser type, and operating system.
- Pages visited, time spent on pages, and referring URLs.
1.3 Cookies and Tracking
- We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect website functionality.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services, including course recommendations and support.
- To process payments and ensure secure transactions.
- To communicate important updates, such as account activity, new course offerings, and policy changes.
- To analyze user behavior and improve website functionality.
- To comply with legal obligations in South Sudan, Uganda, and South Africa.
3. Sharing of Information
We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted third-party services (e.g., payment processors, email providers) to deliver our services.
- Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, sale, or acquisition, user data may be transferred to new ownership.
4. Data Protection and Security
We implement industry-standard measures to safeguard your data, including:
- Encryption for secure data transmission.
- Regular software updates and vulnerability assessments.
- Restricted access to sensitive information, only granted to authorized personnel.
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of your data.
- Correction: You can update or correct inaccuracies in your data.
- Deletion: You can request the removal of your data, subject to legal obligations.
- Opt-Out: You can opt-out of marketing communications by clicking “unsubscribe” in emails or contacting us directly.
To exercise your rights, email us at info@r-academia.com.
6. Cross-Border Data Transfers
As a global platform, your data may be processed in multiple jurisdictions. By using our services, you consent to the transfer and processing of your information under the applicable laws of:
- South Sudan (Data Protection Act, 2018)
- Uganda (Data Protection and Privacy Act, 2019)
- South Africa (Protection of Personal Information Act, 2013 – POPIA)
We ensure compliance with local data protection laws to safeguard your privacy.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. If we become aware that we have collected personal information from a child, we will take immediate steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or a notice on our website.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, feel free to contact us:
📍 Juba, South Sudan
Rock City Market, Behind Cambridge International School Building
📞 +211 922 709 131
📍 Jinja, Uganda
P.O. Box 902124, Jinja
📞 +256 760 195 194
📍 Pretoria, South Africa
651 Kierieklapper, Hoedspruit, Wildlife State, Limpopo, 1380
📞 +27 82 292 3504
📧 Email: info@r-academia.com
Thank you for trusting R-Academia with your personal information. We are committed to ensuring your privacy and security as you engage with our educational platform.